Communications. She manages more than 30 social campaigns in the retail energy industry, including 8 state associations nationally. Leading the oilheat conversation for the Partnership for Realty and Oilheat Success (PRO$) NORA REALTOR Initiative, Susan not only directs the nonprofit educational program, but also strategically engages the most social culture on Facebook, the real estate community. She capably manipulates Facebook Algorithms to land her pro-oil message on her follower’s newsfeeds. Leonard Jennings is Sr. Vice President of Loyalty Strategies and Operations with Synchrony Financial. Leonard is responsible for client loyalty strategies and loyalty operation. He has extensive experience at understanding customer behaviors and relational engagements that drive loyalty insights, strategies and programs. His scope includes thought leadership that ensures the optimal selection of loyalty touch-points and tactics to achieve client needs. Greg Kaneb is a principal of Kaneb Oil & Gas Services LLC. The company offers knowledge and expertise in varied petroleum streams of business. He has an extensive background in wholesale marketing, trading and supply for crude products, retail fuels and gasoline. Throughout his career he has been responsible for and involved in operational management issues inclusive of inventory management with hands-on experience with transportation by water, rail and truck. Carl Krause, Director of HVAC Operations for Marplat. In addition to working for Marplat, a rep agency located on Long Island, he also is an owner and trainer for Northeast Gas Specialists, LLC. This company provides continuing education classes and technical assistance to plumbing, heating, HVAC contractors, engineers, architects and inspectors. They provide onsite trainings with their mobile training trailer and live fired equipment. Carl was a National Grid technical trainer for over three years. Prior to that, he was the lead supervisor for the Brentwood group of National Grid. He worked for Keyspan and Brooklyn Union Gas. Aubrey Bauman Kreider is responsible for AMERIgreen’s company and client marketing strategy for both business to business and business to consumer outreach tactics. She oversees AMERIgreen’s marketing projects are executed on time, on budget, and result in a quality prod- 47
EEE 16 Guide
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