It got better after that. I got an
offer at a commercial company, which
I thought was cool. I also got an offer
from Petro Home Services. I thought
it would be a really good place to
learn and it was a union position. I
accepted their offer.
ICM: Did the NORA Certification help
in your job search?
Faber: Yes, it did.
ICM: Can you tell me which branch of
Petro Home Services you are working
out of now?
Faber: I’m out of the Hicksville , NY
branch. You know Wayne Lawrence,
right?
ICM: Yes, he is an instructor at Petro.
Faber: I took some of Wayne’s classes;
he is a genius. Petro is good about
training. They pay us to attend, which
is good for both me and the company.
ICM: Once Petro hired you as a technician,
did you ride with someone for a while?
Faber: Yes, I rode with someone to
train for about three months. When
I was ready to do tune-ups on my
own they said, Let’s go for it. They
put me out on my own for tune-ups
and some service calls.
Being so new, I would call other
technicians with questions. Some
of them had my back all the time.
If I got stuck, I would call them up
and they would help me out with
FaceTime if I got stuck. That really
helped. They would even take my
calls when they weren’t working. I
could hear their kids playing in the
background. They were great then
and still are to this day.
ICM: Do you want to mention their
names?
Faber: One was Donnie Ducas. He
teaches with Wayne and is a great
guy. Matt Ryan was another one. He’s
one of the guys I trained with for a
while, and he really wants what’s
best for everyone. He’s an amazing
trainer and has so much patience.
Those two guys are my go-to guys.
ICM: When a homeowner calls Petro
and a young woman shows up, what’s
the reaction? Or is there a reaction?
Faber: There is always a reaction
everyday, at least once, if not three
times, I hear, oh! I didn't expect a
young women to come. I already know
it's coming before it even happens. A
lot of people are very supportive but
also there's some people that aren't
and I have taught myself to filter
ICM/September/October 2022 17